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| Unit 15 ÀüÈ, ¿¬¶ô
|
| ¡¡ |
| Step 1 |
| 1) You are wanted on the phone. |
| 2) a: It was great talking to you, Helen. Let me know how your
trip goes. |
| b: I'll give you a call as soon as I come back.
|
| 3) I'll give you a buzz tomorrow. |
| 4) Why don't you call him? |
| 5) I was tole that he tried to contact me yesterday. I'm just
returning his call. |
| ¡¡ |
| Step 2 |
| 1) a: Is Mr. Frank in? |
| b: Yes, but he's on a long distance. Can you
hold? |
| a: Never mind. I'll call back later. |
| 2) I'm a little tied up right now. I'll get back to you later.
|
| 3) I'm a bit busy at the moment-can I get back to you? |
| ¡¡ |
| Step 3 |
| The line's busy. |
| The line's engaged. Will you hold? |
| There's no answer. |
| We have a bad connection, would you mind speaking a little louder?
|
| The phone's dead. |
| The line's out of order. |
| I was speaking to 23-4567 but I've been cut off. |
| ¡¡ |
| Step 4 |
| He's speaking on the other line at the moment. |
| ¡¡ |
| a: May I speak with Mr. Frank, please? |
| b: He's on another line. May I have him call you back? |
| ¡¡ |
| a: Is Tom there? b:
Yeah, but he's on another line. Do you want to hold? |
| ¡¡ |
| Step 5 |
| a: You want to get it? |
| b: I'll get it. |
| ¡¡ |
| I'm coming! Just a sec! |
| ¡¡ |
| Step 6 |
| a: Who's on the phone?
b: Tom. It's for you. |
| ¡¡ |
| a: Tom, it's for you. b:
Thanks. I'll take the call in my office. |
| ¡¡ |
| Step 7 |
| 1) a: Would you please connect me with the personnel department?
|
| b: Yes, sit. Who do you wish to speak?
|
| a: Mr. Frank, please. |
| 2) May I speak to Mr. Frank, please? |
| 3) a: Good morning, I'm Sam Brown. I'd like to speak to mr. Frank.
|
| b: Yes, Mr. Brown. Mr. Frank is expecting you.
|
| 4) a: Hello. Is Mr. Frank in? |
| b: Yeah. Hold, please. |
| ¡¡ |
| Step 8 |
| a: I'd like to speak to Mr. Frank.
b: Yes, sir. Please hold. |
| a: I'll see if Tom is in. Will you hold (the line), please?
b: Thank you. I'll hold. |
| ¡¡ |
| Step 9 |
| Could you hold on? He is on the other line. |
| Would you hang on for a second? He just stepped in the office.
|
| Excuse me. I have another call coming in. I'll put you on hold.
|
| Could you hold on a second, please? I have another call coming in.
I'll put him on hold and be right back with you. |
| They put me on hold. |
| They played music while they put me on hold. |
| ¡¡ |
| Step 10 |
| a: UCLA. How may I connect your call? |
| b: Connect me with the office of professor Kim, please. |
| ¡¡ |
| Could you please connect me with the room of Mr. Frank? |
| I'll put you through to his secretary. |
| ¡¡ |
| Step 11 |
| Tom, are you there? |
| Who's calling, please? |
| May I ask who's calling? |
| Who's asking? |
| Who's want's to know? |
| I'm calling on behalf of Mr. Frank. |
| ¡¡ |
| Step 12 |
| 1) a: Hello, may I speak to Mr. Frank? |
| b: I'm sorry. I think you have the wrong
number. |
| 2) a: Is Helen there? b: Sorry, wrong
number. |
| ¡¡ |
| Step 13 |
| 1) a: Hello. It's you, Tom! |
| b: Yes. I just felt like hearing the sound of
your voice. |
| 2) a: Hello, Helen? It's Tom. |
| b: Okay. It's good to hear your voices. |
| 3) a: ( On the phone) Well. I have to run now. |
| b: Okay. Good to hear your voice. Let's get
together soon. |
| ¡¡ |
| Step 14 |
| 1) a: Can I take a message? |
| b: Yes, please have him call me at 43-5645.
|
| 2) a: I'm afraid Mr. Frank isn't there right now. |
| b: Can I leave a message, please? |
| 3) a: When Tom comes in, would you have him give me a ring?
|
| b: Sire. I'll be glad to pass along the
message. |
| ¡¡ |
| Step 15 |
| 1) After arguing for ten minutes she hung up. |
| 2) I was so angry that I hang up on her. |
| 3) a: Well, I guess I've got to go. |
| b: Ok. Give me a call whenever you can. |
| 4) Well, I've got to go. Somebody's coming in. |
| ¡¡ |
| Step 16 |
| 1) I have been trying to reach you all morning. |
| 2) a: Is there a way I can reach him, now? It's rather urgent.
|
| b: You may be able to reach him at his hotel in
Westchester. Try 051-43-5645. |
| ¡¡ |
| Step 17 |
| 1) We'll contact you by mail or telephone. |
| 2) I'll get in touch with you soon. |
| 3) I'd like to get in touch with her. If she is out, I'd like to
leave a message. |
| 4) a: Have a great time in Australia and keep in touch. |
| b: I'll drop you a line as soon as I find an
apartment. |
| 5) We still keep in touch with each other even though we have
drifted apart for a long time. |
| ¡¡ |
| Step 18 |
| Oh, thank God! I get hold of you. |
| Where the devil are you? |
| ¡¡ |
| Step 19 |
| 1) a: I'm spending my vacation in Italy. |
| b: have a fun and drop me a line. |
| 2) When I get to Seattle, I'll drop you a line. |
| ¡¡ |
| Step 20 |
| Helen hasn't answered my letter for weeks. |
| I might as well mail my letter, too. |
| I forgot to mail it then. |